FAQs

What should I do if garbled characters and segmentation faults occur during hb installation?

  • Symptom

    Garbled characters and segmentation faults occur during the execution of the python3 -m pip install --user ohos-build command.

  • Possible Causes

    pip is of an early version.

  • Solutions

    Upgrade pip.

    python3 -m pip install -U pip
    

What should I do if the message "cannot import 'sysconfig' from 'distutils'" is displayed during hb installation?

  • Symptom

    The message "cannot import 'sysconfig' from 'distutils'" is displayed during the execution of the python3 -m pip install --user ohos-build command.

  • Possible Causes

    The distutils module is unavailable.

  • Solutions

    Install distutils.

    sudo apt-get install python3.8-distutils
    

What should I do if the message "module 'platform' has no attribute 'linux_distribution'" is displayed during hb installation?

  • Symptom

    The message "module 'platform' has no attribute 'linux_distribution'" is displayed during the execution of the python3 -m pip install --user ohos-build command.

  • Possible Causes

    There is a compatibility issue of python3-pip.

  • Solutions

    Reinstall pip.

    sudo apt remove python3-pip
    curl https://bootstrap.pypa.io/get-pip.py -o get-pip.py
    python get-pip.py
    

What should I do if the message "Could not find a version that satisfies the requirement ohos-build" is displayed during hb installation?

  • Symptom

    The message "Could not find a version that satisfies the requirement ohos-build" is displayed during the execution of the python3 -m pip install --user ohos-build command.

  • Possible Causes

    The installation fails due to poor network connectivity.

  • Solutions

    1. Ensure that your computer has a good network connection. If the network connection is unstable, rectify the network fault and reinstall hb.

    2. If the network is functional, run the following commands to install hb by specifying a temporary PyPI source:

      python3 -m pip install -i https://pypi.tuna.tsinghua.edu.cn/simple ohos-build
      

What should I do if the message "ImportError: No module named apt_pkg" is displayed during the execution of an unidentifiable command?

  • Symptom

    The message "ImportError: No module named apt_pkg" is displayed when an unidentifiable command is executed on the Linux server.

  • Possible Causes

    There is a compatibility issue of python3-apt.

  • Solutions

    Reinstall python3-apt.

    sudo apt-get remove  python3-apt
    sudo apt-get install python3-apt