Telephony Error Codes

NOTE

This topic describes only module-specific error codes. For details about universal error codes, see Universal Error Codes.

8300001 Input Parameter Value Out of Range

Error Message

The input parameter value is out of range.

Description

This error code is reported if the value of the input parameter (for example, slotId) is not within the valid range. In this case, the API call will fail and the corresponding operation cannot be performed.

Cause

The input parameter value is invalid.

Solution

Enter a valid parameter value.

8300002 Service Connection Error

Error Message

Operation failed. Cannot connect to service.

Description

This error code is reported if the attempt to connect to a service fails.

Cause

Service startup or IPC connection has failed.

Solution

Operation error. Try again later.

8300003 System Internal Error

Error Message

System internal error.

Description

This error code is reported if an internal error has occurred.

Cause

The possible cause is that data read/write has failed because the network is abnormal.

Solution

Operation error. Try again later.

8300004 SIM Card Not Detected

Error Message

Do not have sim card.

Description

This error code is reported if no SIM card is detected.

Cause

No SIM card is inserted or the SIM card is not properly inserted.

Solution

Insert the SIM card or remove and insert the SIM card again.

8300005 Airplane Mode Enabled

Error Message

Airplane mode is on.

Description

The airplane mode is on.

Cause

The airplane mode has been enabled.

Solution

Turn off the airplane mode.

8300006 Network Unavailable

Error Message

Network not in service.

Description

No network is available for the phone.

Cause

Mobile data is not enabled or no wireless network is connected.

Solution

Turn on mobile data or connect to a wireless network.

8300999 Unknown Error

Error Message

Unknown error code.

Description

This error code is reported if an unknown error occurs.

Cause

An unexpected error occurs in the system. The possible cause is that error codes of the bottom layer are not within the processing range.

Solution

Operation error. Try again later.

8301001 SIM Card Not Activated

Error Message

SIM card is not activated.

Description

This error code is reported if the SIM card is not activated.

Cause

The SIM card is not activated.

Solution

Activate the SIM card.

8301002 Failed to Read or Update SIM Card Data

Error Message

SIM card operation error.

Description

This error code is reported if the attempt to read or update SIM card data has failed.

Cause

The SIM card does not support the operation, or the SIM card is damaged.

Solution

Contact the SIM card supplier, or replace the SIM card.

8301003 Incorrect SIM Card Configuration

Error Message

Operator config error.

Description

This error code is reported if the SIM card configuration is incorrect.

Cause

The configuration file delivered with the SIM card is not properly preconfigured.

Solution

Check whether the correct SIM card is inserted.

8401001 Failed to Connect to the UT

Error Message

UT is not connected.

Description

This error code is reported if the UT is not connected.

Cause

The current carrier does not support sending of UT requests over a Wi-Fi network, but the phone is actually connected to the Wi-Fi network.

Solution

Disconnect the Wi-Fi connection, and send a new UT request.